What are automation Actions?
Automation Actions are what you would like the automation to do after the trigger has fired.
Automation actions are:
- Send a customized email. Craft an email with the details of the trigger event. You can read about how to target recipients in the automation recipients section below
- Send a push notification. Sometimes you might want to send a push notification. They show the recipient where the message came from and provide an explanation.
- Send a text message. For the younger workforce, text messages are one of the best ways to communicate. Sending a text message is almost a sure fire way to get your message read.
- Make an Announcement. Announcements can also be sent to send all of the above options but it also posts information directly to team members’ app dashboard.
- Create a task. When something happens you might want to create a task.
- Assign Points. You can automatically assign points (both positive & negative) if you decide that a trigger of some kind should translate into points.